About Ion Bank | Mission Statement and Service Standards | Ion Bank
Our Cheshire branch has reopened for new account opening, night drop, and safe deposit access by appointment only by calling Sean Fogarty or Amie Chandarpal at 203.272.3714. All other transactions will be accommodated through our drive-up Personal Teller Machine. Thank you for your patience during our renovation.

We have been serving personal and business customers since 1870. Click here to view our 150th Anniversary Book.

Mission Statement

Ion Financial, MHC is an independent financial services company committed to building lifetime relationships by partnering with our customers to help them identify and achieve their financial goals.

We seek profitable growth while delivering superior customer service and offering a comprehensive package of progressive financial products through multiple delivery channels, ultimately benefiting our customers, employees and communities.

We will serve our communities as an exemplary corporate citizen, through volunteerism and financial support.


Message From Our CEO

Hear from our President & Chief Executive Officer, David J. Rotatori, on our values and mission.

Employment

Explore our current career opportunities at Ion Bank, an Equal Opportunity Employer.

Serving Our Communities

For over 150 years, we have partnered with local non-profits to help improve the lives of local citizens.

Our Foundation

Ion Bank is committed to providing direct support to non-profit organizations to enhance our communities.

Board of Directors

Get to know our Board of Directors & Corporators, who influence the direction and strategy of the Ion brand.

Annual Reports

Learn more about the company’s activities and financial performance.

Customer Service Standards

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Safety & Security

We strive to keep your assets and personal information safe and secure.

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Accuracy

We perform your transactions with great care and accuracy as if they were our own.

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Responsiveness

We provide timely responses to all your questions, concerns and requests.

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Friendly Service

Personalized service and dynamic products that define “Banking in Motion”.

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The links to third party websites are provided solely as a matter of convenience to the visitors of the Ion Bank ("Bank") website. When you use a hyperlink to visit the website of another person or entity, you leave the Bank's website. Your use of hyperlinks to the websites of others is at your own risk.

The content, accuracy, and opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by the Bank. The Bank has no responsibility for products and services offered through another entity's website. The Bank makes no warranties as to the operation or usefulness of other websites. Other website operators may collect information about you and use such information in accordance with their policies and procedures. If you have any questions about another entity's use of your personal information, you should review that entity's privacy policies and/or ask that entity directly. We are not responsible for another entity's use of your information.

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