About Ion Bank | Mission Statement and Service Standards | Ion Bank

We have been serving personal and business customers since 1870. Click here to view our 150th Anniversary Book.

Mission Statement

Ion Financial, MHC is an independent financial services company committed to building lifetime relationships by partnering with our customers to help them identify and achieve their financial goals.

We seek profitable growth while delivering superior customer service and offering a comprehensive package of progressive financial products through multiple delivery channels, ultimately benefiting our customers, employees and communities.

We will serve our communities as an exemplary corporate citizen, through volunteerism and financial support.

Message From Our CEO

Hear from our President & Chief Executive Officer, David J. Rotatori, on our values and mission.


Explore our current career opportunities at Ion Bank, an Equal Opportunity Employer.

Serving Our Communities

For over 150 years, we have partnered with local non-profits to help improve the lives of local citizens.

Our Foundation

Ion Bank is committed to providing direct support to non-profit organizations to enhance our communities.

Board of Directors

Get to know our Board of Directors & Corporators, who influence the direction and strategy of the Ion brand.

Annual Reports

Learn more about the company’s activities and financial performance.

Customer Service Standards

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Safety & Security

We strive to keep your assets and personal information safe and secure.

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We perform your transactions with great care and accuracy as if they were our own.

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We provide timely responses to all your questions, concerns and requests.

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Friendly Service

Personalized service and dynamic products that define “Banking in Motion”.

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