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We believe in building lifetime relationships by partnering with you to help you identify and achieve your financial goals.

Service Standards

  • Safety & Security
    We strive to keep your assets and personal information safe and secure.
  • Accuracy
    We perform your transactions with great care and accuracy as if they were our own.
  • Responsiveness
    We provide timely responses to all your questions, concerns and requests.
  • Friendly, personalized service
    We offer a high level of personalized service and dynamic products that define “Banking in Motion”.

Mission Statement

Ion Financial, MHC is an independent financial services company committed to building lifetime relationships by partnering with our customers to help them identify and achieve their financial goals.

We seek profitable growth while delivering superior customer service and offering a comprehensive package of progressive financial products through multiple delivery channels, ultimately benefiting our customers, employees and communities.

We will serve our communities as an exemplary corporate citizen, through volunteerism and financial support.

Meet Our Executive Team

David Rotatori, President & Chief Executive Officer
Edma Canaan, EVP, Chief Credit Officer
Dawn Derwin, EVP, Chief Retail Delivery Services Officer
David Drescher, Ion Insurance President & Chief Executive Officer
Ginger Fennell, EVP, Chief Risk Officer & Treasurer
John Jahne, EVP, Chief Information Officer
Jayne Kelly, EVP, Chief Commercial Banking Officer
Dana Silva, EVP, Chief Accounting Officer, Corporate Secretary