Privacy Policy Statement | Ion Bank
Our Cheshire branch has reopened for new account opening, night drop, and safe deposit access by appointment only by calling Sean Fogarty or Amie Chandarpal at 203.272.3714. All other transactions will be accommodated through our drive-up Personal Teller Machine. Thank you for your patience during our renovation.

For Your Protection

What does Ion Bank do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Credit history and credit scores
  • Account balances and transaction history

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Ion Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Ion Bank share?Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes—
information about your transactions and experiences
YesNo
For our affiliates’ everyday business purposes—
information about your creditworthiness
NoWe don’t share
For our affiliates to market to youYesYes
For nonaffiliates to market to youNoWe don’t share

To limit our sharing:

  • BCI Financial Customers: Call 866-224-2677 option 4 or email customerservice@bcifinancial.com.
  • Ion Bank Customers: Call 203.729.4442 or toll free 1.877.729.4442 or
  • Please fill out and mail this form

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we provided this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Who we are

Who is providing this notice?
Ion Bank (including its division: BCI Financial); Ion Financial, MHC; Nutmeg Financial Holdings, LLC and Ion Bank Mortgage Corp. (“Affiliates”)

What we do

How does Ion Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Ion Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • provide account information or give us your income information
  • show your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.


Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include financial companies such as: Ion Financial, MHC; Nutmeg Financial Holdings, LLC, and Ion Bank Mortgage Corp.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Ion Bank and its affiliates do not share with nonaffiliates so they can market to you.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include: Broker-Dealer and companies that provide marketing services for us, such as bulk mailing companies, direct marketing companies, market research firms and marketing consultants.


Online Privacy Practices

Please Read Ion Bank’s Online Privacy Policy

Attention: You are leaving the Ion Bank website.

The links to third party websites are provided solely as a matter of convenience to the visitors of the Ion Bank ("Bank") website. When you use a hyperlink to visit the website of another person or entity, you leave the Bank's website. Your use of hyperlinks to the websites of others is at your own risk.

The content, accuracy, and opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by the Bank. The Bank has no responsibility for products and services offered through another entity's website. The Bank makes no warranties as to the operation or usefulness of other websites. Other website operators may collect information about you and use such information in accordance with their policies and procedures. If you have any questions about another entity's use of your personal information, you should review that entity's privacy policies and/or ask that entity directly. We are not responsible for another entity's use of your information.

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