Convenience Services and Features | Personal Banking CT | Ion Bank

Banking at your command.

From your couch or away from home, Ion Bank is always right there with you. Our 24/7 convenient services, including Online Banking and Mobile Banking from your smartphone, help you stay connected to your accounts and money like never before!

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Convenient Customer Service

When you have a question or need assistance, an Ion Bank Customer Consultant is standing by to help.

Open an Account Online

Start banking with Ion from the comfort of your own home! When you open a checking, savings or CD account with us, you get access to a variety of convenient services that make banking and life more simple. Access our easy online applications to become an Ion Bank customer!

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Online Banking & Bill Pay

View your balance and transactions, make transfers and loan payments, receive and pay bills, instantly deactivate/reactivate your Debit or ATM card, set up alerts and export account history to Quicken® and QuickBooks®.

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Debit Mastercard®

Debit cards are quicker and safer than writing checks. A Debit Mastercard® comes free with an Ion Banking checking account! The use of a debit card is secure and can help protect against identity theft.

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Our free automated Bank-by-Phone service lets you manage your account and finances 24/7. Simply dial 888.891.4219 to reach our automated Bank-by-Phone system to perform basic banking transactions like checking your account balances, transferring funds and more.


Our electronic statements are an environmentally-friendly alternative to paper documents that also provide a more secure and convenient way to access your statements. With this service, access statement savings or checking statements and view check images online. The process is safe and secure and helps protect against identity theft.

Overdraft Protection

Rather than worry about a bounced check and extra fees, get improved peace of mind with Overdraft Protection. Whenever your account becomes overdrawn, available funds get transferred from a designated statement savings account to cover the amount.

Direct Deposit

Have any paycheck, Social Security, retirement or other benefit payment automatically deposited into your checking or savings account. It’s safe, secure and puts funds exactly where you need them.

Wire Transfers

Transfer funds whenever you need to, safely and conveniently.

Branch Offices

Ion Bank has many convenient Connecticut and New Jersey locations and our upgraded facilities take convenience a step further. At many of our offices, enjoy a complementary cup of coffee at our computer cafe, where you can browse the web. The best part – it’s free!

Personal Teller Machines

Bank face-to-face with Ion Bank Personal Bankers via video technology with extended hours! Personal Teller Machines can handle almost any transaction virtually.

Monday through Friday from 7:00am – 8:00pm and Saturday from 7:00am – 3:00pm.

Personal Teller Machines and 24/7 ATMs all in one – available at these Ion Bank locations.

Safe Deposit Boxes

Keep valuables safe and secure by renting a Safe Deposit Box. Available in most Ion Bank locations, boxes may be rented and come in a range of sizes.

Additionally, customers have the option of Notary and Signature Guarantee Services in most branch offices.

Send Money with Zelle®

Zelle® is a great way to send money to friends and family, even if they bank somewhere different than you do. Safely send money to friends and family, no matter where they bank.

Zelle® works between U.S. – based banks so even if you bank somewhere different than your friends and family do1, you can still use Zelle® to safely send and receive money straight from the Ion Bank mobile app.

Send and Receive Money with Zelle today!

1U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes and generally do not incur transaction fees.

Contact us at 203.729.4442 during our extended hours, Monday – Friday 7am to 8pm and Saturday 7am to 3pm.

Explore Additional Personal Banking Products

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