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From your couch or far from home, Ion Bank is always right there with you. With 24/7 services including Online Banking and Mobile Banking from your smart phone, banking convenience is at your command. So you can stay connected to your accounts and your money like never before.

Convenient Customer Service

When you have a banking or account question, an Ion Bank Customer Consultant is standing by to answer.

Just call us at 203.729.4442, toll free 877.729.4442 or via Live Chat. Extended Monday through Friday hours go from 7:00am to 8:00pm and Saturday from 7:00am to 3:00pm.

Our free automated Bank-by-Phone lets you manage your account and finances 24 hours per day, seven days per week. Just call 203.720.5300 or toll free 888.891.4219.

Online Banking & Bill Pay with Popmoney®

With Online Banking, you can view your balance and transaction history, make transfers and loan payments, use Bill Pay to receive and pay bills, send personal payments with Popmoney, instantly deactivate and reactivate your Debit or ATM card, see monthly statements and check images, set up text and email alerts, and export your account history to Quicken® and QuickBooks®. You will also be able to view spending graphs with Manage My Money, which is a great tool to aid you in setting and monitoring your budget.

Click here to enroll today.

Open an Account Online

Start banking with us from the comfort of your own home! Easy online applications:

eStatements

Our eStatements offer an environmentally-friendly alternative to paper documents while further providing a more secure and convenient way to access your statements. With this service, access statement savings or checking statements, and view check images online. The process is safe and secure and helps protect against identity theft.

Debit MasterCard®

Not only is a Debit MasterCard quicker and safer than writing an actual check, they’re free with any Ion Bank checking account. Swipe it wherever MasterCard® is accepted to have the purchase amount automatically deducted from your account. Control your Debit MasterCard® with My Mobile Money, Apple Pay and iFreeze. Increase your savings even more by simultaneously signing up for our Ka-Ching! Savings Account Program.

Use SUM-designated ATMs surcharge-free!
Search the list of participating institutions here.

Also, get access to over 55,000 surcharge-free ATMs worldwide with the Ion Bank Debit MasterCard®. Our Debit MasterCard can be used, surcharge-free at Allpoint ATMs that are located in many retail locations such as CVS/pharmacy, Costco, Hess, Kroger, Rite Aid, Sunoco, Target, Walgreens, Winn Dixie and many more.

Find an Allpoint Location here.

My Mobile Money App

Control your Debit MasterCard® anytime, anywhere with the My Mobile Money app. You’ll have the flexibility to manage and monitor your card account to help prevent fraud, receive alerts, and set spending limits and geographic restrictions.

Download the My Mobile Money app and register your Ion Bank Debit MasterCard and conveniently control your card.

Set up is quick, easy, and user-friendly. View our Quick Reference Guide.

Apple Pay®

Apple Pay is simple to use, safe and convenient, giving you peace of mind. Use your mobile device to easily pay with your Ion Bank Debit MasterCard®. Unlike paying with a physical card, using Apple Pay allows you to use your mobile device to pay for purchases at participating merchants with the touch of your finger. It is a safer and more private way to pay.

Adding your Ion Bank Debit MasterCard is easy. Just open the Wallet app, tap the plus sign and follow the onscreen instructions.

Start making fast, convenient and secure payments today with Apple Pay.

To report a lost or stolen ATM or Debit MasterCard®

During Business Hours
Monday-Friday 7:00am – 8:00pm
Saturday 7:00am – 3:00pm
203.729.4442 or toll free 877.729.4442

After Hours
24 hours a day, 7 days a week
800.264.5578 – United States
412.552.2698 – International

Overdraft Protection

Rather than worry about a bounced check and extra fees, get improved peace of mind with Overdraft Protection. Whenever your account becomes overdrawn, available funds get transferred from a designated statement savings account to cover the amount of the overdraft.

Direct Deposit

Have any paycheck, Social Security, retirement, or other benefit payment automatically deposited into your checking or savings account. It’s safe and secure and puts the funds exactly where you need them.

Wire Transfers

Whenever you need to, transfer funds safely and conveniently. Stop by any of our branch locations to have us assist you.

Branch Offices

Not only does Ion Bank offer many convenient Connecticut locations, but our upgraded facilities take convenience a step further. At many of our offices, enjoy a complimentary cup of coffee at our computer cafe where you can browse the web. The best part about it is, it’s free!

Personal Tellers

Get personal live access via video technology to one of Ion Bank’s Customer Consultants in our Customer Contact Center.

Personal Tellers offer expanded service hours:
Monday through Friday from 7:00am to 8:00pm and Saturday from 7:00am until 3:00pm.
Click Here for more information.

Available at the following Ion Bank locations:
71 Oxford Road (Rte. 67), Oxford, CT 06478
665 North Colony Road, Wallingford, CT 06492
3670 East Main Street, Waterbury, CT 06705

Coin Processing Service

If you have a bunch of loose change, exchange it for bills with our Coin Processing Service. Available in certain branches only, use of in-branch coin machines is free for Ion Bank customers.

All non-customers are charged a 10-percent fee based on the total amount of coins.

Safe Deposit Boxes

Keep valuables safe and secure by renting a Safe Deposit Box. Available in most Ion Bank locations, boxes may be rented and come in a range of sizes.

Additionally, customers have the option of Notary and Signature Guarantee Services in most branch offices.