At Ion Bank, our number one service standard is Customer Safety and Security. This includes staying on top of the latest scams and sharing best practices for online safety.
Recently, we have witnessed an alarming trend where scammers manipulate search engine results to lead users to fraudulent websites impersonating legitimate banks.
When accessing online banking, never just search “Ion Bank” in your browser. Typing IonBank.com in its entirety can help ensure you will not be directed to a “spoofed” or fake website.
Navigating to Our Website
False search results closely mimic the appearance of authentic banking sites to trick users into believing they are accessing their bank’s website. Once on these spoofed sites, users may provide sensitive information like their online banking login credentials. To safeguard yourself against these malicious attempts by scammers:
- Refer to Your Bank Card or Statement: Start by locating your physical bank card or recent bank statement for the authentic website address.
- Type the URL Directly: Open your web browser and manually type IonBank.com into the address bar, exactly as it appears on your bank card or statement. Pay close attention to spelling and punctuation.
- Verify the Website’s Authenticity: Once you land on the Ion Bank website, review the URL in the address bar to ensure it matches the official website address.
- Bookmark the Website: To make future visits quicker, consider bookmarking IonBank.com in your web browser. This allows you to easily access our website without relying on search engine results or typing the URL manually.
- Install Antivirus Software: For additional protection, ensure that you have reputable antivirus software installed on your devices and set up automatic software updates.
Remaining Vigilant Against Fraud
Scammers are constantly finding new ways to deceive unsuspecting people. You can mitigate the risk of falling victim to online banking scams by being proactive and remaining mindful of potential threats.
If you think that you’ve clicked a suspicious link to access IonBank.com, please consider changing your online banking password. In general, you should make it a regular practice to change your password and never use the same one for multiple online accounts. Other tips for creating strong passwords include:
- Using a combination of letters, numbers and symbols to make it harder for someone to guess.
- Never using personal information like your name, birthday, account username or email address.
- Implementing two-factor authentication, which requires two forms of identification to log in.
- Using a password manager to keep your account information organized and more secure. Â Â
Contact an Ion Bank representative if you feel you may have entered your information into a fraudulent site. For questions, we can be reached at 203.729.4442, online@ionbank.com or via web chat at IonBank.com.