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Debit Card Fraud Alert

Protect Yourself from Debit or ATM Card FraudThere have been recent reports of increased debit card fraud at retail locations throughout the country. In efforts to try to combat the fraud, financial institutions may be placing tighter restrictions on debit card transactions. If you select “credit” as payment and your transaction is denied, we suggest you retry the purchase and select “debit” and use your PIN.

Two Ways to Safeguard Your Debit MasterCard®


You can protect yourself from debit or ATM card fraud by turning your card off and on instantly with a click right from your smartphone or PC. Keep your card deactivated and then activate it when you need to use it. You can find the Deactivate/Reactivate My Card tab under Electronic Services in the Service Center in iBanking. On our Mobile app, you can find it under Mobile Services.

MasterCard® SecureCode™

Register your Ion Bank Debit MasterCard with MasterCard SecureCode to get an extra layer of security when you shop online. In addition to our other ways of preventing, detecting, and resolving fraud, we offer SecureCode, a free, simple-to-use service that confirms your identity with a private code when you shop at participating online merchants.

Click Here to Register Your Ion Bank Debit MasterCard.

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